1. Refund Eligibility (Refund Kab Milega)

You can cancel your active subscription and receive a 100% full refund within 30 days of the original purchase/upgrade date or during the initial trial period. Cancellations initiated inside this 30-day window are resolved with zero complications or justifications.

2. No Refund Situations (Refund Kab Nahi Milega)

Refunds will not be issued after the 30-day refund window has expired. Likewise, refunds cannot be claimed if the account is suspended or terminated due to severe violations of our Terms of Service (such as uploading malware, illegal files, or attacking our APIs).

If you delete your account during an active subscription period, the subscription will be automatically cancelled. No refund will be provided for the remaining subscription period because all data is permanently erased upon deletion and service restoration is impossible.

3. Processing Channels & Duration (Refund Process)

To request a refund, simply send a cancellation request with your profile email and transaction/invoice ID via email or our official Telegram support. Your payment refunds are approval-routed back to your original source of payment (Razorpay / Stripe) within 5 to 7 business banking days.

4. Partial Refunds (Partial Refund Policy)

We do not support partial, prorated, or split refunds. For instance, if you purchase a yearly premium package and decide to cancel midway through the term, we do not issue refunds for the remaining unused months.

5. Lockout & Plan Recovery (Plan Expiry and Locked Documents)

If your paid subscription expires and is not renewed, your stored extra documents stored under the paid plan (exceeding the standard 3 free documents limit) will be locked — you will be unable to view or download them. These documents are never deleted; they simply remain securely locked in offline custody. To regain active access to these documents, you must renew your subscription or select a new standard plan. The 3 documents allowed under the standard Free plan will always remain fully accessible, independent of your active subscription status. No penalty or partial fee is charged to recover or delete old files down to the standard Free storage limit of 3 documents at $0.